Privacy Policy
1. What We Collect
When you shop with us we collect the information needed to process your order: your name, shipping and billing address, email, phone number, and order details. We also collect standard analytics data (pages visited, device and browser type, approximate location) through cookies and analytics tools.
2. Payment Information
Payments are processed by third-party payment providers. We never see or store your full card number — payment details go directly to the payment processor over an encrypted connection.
3. How We Use Your Information
- To process and deliver your orders and provide customer support
- To verify that purchasers meet legal age requirements
- To improve our site and product range (analytics)
- To send order updates, and — only if you opt in — marketing emails, which you can unsubscribe from at any time
4. What We Don’t Do
We do not sell your personal information. We share it only with the service providers needed to run the store — payment processors, shipping carriers, and analytics providers — and only for those purposes, or where required by law.
5. Cookies
We use cookies to keep your cart working, remember preferences, and understand how visitors use the site. You can manage cookie preferences through the cookie banner or your browser settings. Blocking essential cookies may prevent checkout from working.
6. Data Retention & Security
We keep order records as long as needed for accounting, warranty, and legal obligations, then delete or anonymize them. Your data is stored on secured systems and transmitted over encrypted connections (HTTPS).
7. Your Rights
Under Canadian privacy law (PIPEDA), you can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not legally required to keep it. Contact us via the Contact page and we will respond promptly.
8. Changes
We may update this policy as the site evolves. Material changes will be posted here with an updated date.
Last updated: September 3, 2026